Cloud Computing technology brings a fundamental change from On-premises software to Software as a Service (SaaS) within the software industry. To stay competitive, well-established companies need to transform and adjust strategies. Based on five case studies and Christensen’s theory for managing disruptive innovations, this study focuses on software companies in the B2C market. The study analys...

Electronic marketplace consists of many competing companies who supply each other with web services. The rapid growth of the number of Web services makes finding, selecting and combining them a desirable but challenging task. In this paper, we are proposing the Ontology Web Language (OWL) to capture the content knowledge and Web services. The proposed architecture is part of the mFinance projec...

nowadays a growing number of implementing informationtechnology service management (itsm) frameworks proves the trends toimprove the it services and processes in organizations. in order toimplement an itsm projects successfully in an organization, it isessential to select a suitable itsm solution. evaluation and selection ofthe itsm software packages is complicated and time consuming decisionma...

managers in developed countries are increasingly interested in outsourcing as a potential source of competitiveness and value creation. one of the most useful outsourcing activities in service sector is information system/technology outsourcing. this paper is trying to determine the isp managers’ perceived risks and benefits of it/is outsourcing and also the rate of awareness about potential of...

Speed to market is one of the most critical dimensions of competition in today’s markets. As more organizations seek to focus on their key core competencies, the outsourcing of critical business processes such as product design and development, manufacturing, sales, marketing, and even distribution, is becoming an increasing trend. As outsourcing occurs, the role of procurement will escalate, a...

A central problem in designing effective models of provider governance in health systems has been to ensure an appropriate balance between the concerns of public sector and/or government decision-makers, on the one hand, and of non-governmental health services actors in civil society and private life, on the other. In tax-funded European health systems up to the 1980s, the state and other publi...

At the 2007 Americas Conference on Information Systems (AMCIS), panelists discussed a continuing research project about the current IT workforce and future trends, presenting the latest results of an international Web-based survey. The project is sponsored by the Society for Information Management (SIM) International Advocacy Program and consists of two phases. The initial phase was a study of ...

The emergence of the web service market in the last years offers more and more the opportunity for companies to buy web services from external service providers as an alternative to develop them internally. Such considerations are well-known in IS literature and discussed in the context of IT outsourcing and make-orbuy decision making regarding IT applications. However, characteristics of web s...

rapid growth of e-commerce has made the competition quite different. in this new environment customers have wide choices and are looking forward to the support which guarantees the delivery of what they have chosen. this leads to complexity in the relationship between the provider and the customer which obviously is made more in a b2b environment. service level agreement (sla) is a key tool to ...