Software-as-a-Service (SaaS) is a new research orientation for developing software, and has multi-tenancy architecture and customization features, which are very suitable for performance and benchmark test of OLTP transactions. And Bank Intermediary Business (BIB) is the most important business of Bank financial system. This paper focuses on establishing the SaaS-based BIB performance and bench...

Evaluation and selection of the software packages is complicated and time consuming decision making process. Selection of inappropriate software package can turn out to be costly and adversely affects business processes and functioning of the organization. In this paper we describe (i) generic methodology for software selection, (ii) software evaluation criteria, and (iii) hybrid knowledge base...

Business processes are collections of one or more linked activities which realize a business objective or policy goal, such as fulfilling a business contract, and/or satisfying a specific customer need. The lifecycle of a business process involves everything from capturing the process in a computerized representation to automating the process. This typically includes specific steps for measurin...