Within the domain of Electronic Commerce, Efficient Consumer Response (ECR) is a grocery industry management strategy designed to make the industry more efficient and responsive to consumers' needs. Although ECR originated in the US, the concept has been adopted in Europe, Australia and, slowly, in other regions. This paper discusses the concept of ECR and its development, and then examines the...

With increased competitive pressures in the grocery retailing industry, managers have greater interest in measuring the productivity of the stores of their own chain relative to the other similar stores. In this paper, we measure and compare the inefficiencies of major grocery retailers across various formats and pricing strategies using stochastic frontier (SF) methodology. Using a unique data...

Distribution network design as a strategic decision has long-term effect on tactical and operational supply chain management. In this research, a supply chain design problem based on a two level capacity location allocation problem (TLCLAP) is presented. A product must be transported from a set of seaport to meet stores demands, passing out by intermediate warehouses. The objective is to locate...

The rapid proliferation of the Internet has allowed many firms to use this new technology to run Web-based electronic stores to expand their markets and to enhance the operational performance. Therefore, it is interesting to investigate why electronic commerce benefits some industries more than others, and what factors affect the impact of using e-Stores on performance in different industries. ...

We conducted a field experiment in Dutch retail chain of 122 stores to study the interaction between team incentives, social cohesion, and performance. Theory predicts that effect incentives on performance increases with team’s cohesion because reduces free-riding behavior. In addition, may lead more coworker support or higher peer pressure thereby, can affect cohesion. introduced short-term ra...

BACKGROUND Food prepared away from home has become increasingly popular to U.S. families, and may contribute to obesity. Sales have been dominated by fast food outlets, where meals are purchased for dining away from home or in the home. Although national chain affiliated fast-food outlets are considered the main source for fast food, fast foods are increasingly available in convenience stores a...

Purchase shares of major national-brands in consumer packaged-goods industries vary substantially across stores, both between markets and within markets. This paper measures the extent to which this variation in national-brand purchase shares depends on store-specific supply decisions, which are traditionally within the purview of trade marketing. We first demonstrate the extent to which purcha...

The COVID-19 pandemic has exposed existing vulnerabilities across various sectors of the economy and society. Disruptions to food chain have been common during pandemic, resulting in empty shelves at grocery stores modifications consumer culture. Within this study, we examined resilience (characterized by flexibility, diversity, redundancy, adaptability, innovation, self-reliance infrastructure...

The design of a supply chain not only in‡uences a retailer’s cost, it in‡uences its customers’costs with stores few and far between, consumers must travel a long distance to shop, whereas their shopping trips are short with a dense network of stores. This supply chain design problem is the combination of two well studied problems: the Traveling Salesmen problem and the k-median problem. A solut...