BACKGROUND Organisational culture is a key factor in both patient and staff experience of the healthcare services. Patient satisfaction, staff engagement and performance are related to this experience. The department of health in the Western Cape espouses a values-based culture characterised by caring, competence, accountability, integrity, responsiveness and respect. However, transformation of...

School leaders are key factors in implementation of information and communication technology (ICT) in schools. They need to understand the capacities of the new technologies, to have a personal proficiency in their use, and be able to promote a school culture which encourages exploration of new techniques in teaching, learning and management. However, there is less information about the current...

Journal of Leadership StudiesVolume 17, Issue 2 p. 66-74 Symposium Developing Cultural Humility in Education Programs to Promote Community Jason Fraser-Nash, Fraser-Nash [email protected] Agricultural and Communication, University Florida, Gainesville, FL, USASearch for more papers by this authorMatthew Sowcik, Corresponding Author Matthew Sowcik USACorrespondence: FL 32611-0540, USA. E-mail: p...

Globalization is adding more dimensions to software effort estimation process. The notions of leadership and culture carry with them highly variable assumptions, and thus, must be explicitly modeled. A new model that incorporates leadership and culture is proposed, elaborated and validated. A survey was undertaken to determine the impact of culture and its effect on the software development pro...

The authors of this paper compared ratings for leadership competences of managers in the healthcare sector and professional managers in Slovenia. Managers’ competence scores were analyzed for Slovenia and compared with some other EU countries. Comparisons of correlations yielded significant differences in leader/non-leader healthcare professionals in their relational competences. Cross-cultural...

Leadership is commonly seen as an important variable affecting organizational performance. While the concept has been extensively studied, there is still much to be discovered regarding how leadership affects variables such as organizational culture, climate, and performance. Most of the research on leadership has been in for-profit organizations. While research on leadership in human services ...

This study extends Patterson’s (2003) servant leadership theory in a cross-cultural context by exploring the viability and acceptability of the theory’s constructs of love, humility, altruism, vision, trust, empowerment, and service in the Caribbean, specifically Jamaica. Using case study design, a qualitative in-depth interview was conducted with an exemplary leader in the Jamaican society to ...