Background: In recent years use of family physicians has been determined as a start point of health system reform to achieve more productive health services. In this study we aimed to assess the cost-efficiency of the implementation of this plan in Fars province, southern Iran. Methods: This cross-sectional descriptive study was done in 2007 in 18 provincial health centers as well as 22...

Abstract Introduction: One of the goals of the health system is to ensure that people are healthy. Reaching this goal is only possible through the provision of the proper services. The satisfaction of patients with the quality of health care services is used as a questionare to investigate the effectiveness of hospital services concerning consumption management and patient care quality. It ass...

Background and aims: Visit quality is a crucial component of patient-physician interaction that its inadequacy can negatively influence the diagnosis and treatment efficiency. The waiting time and visit length are important determinants of quality in the outpatient care setting. Thus, the aim of this study was to determine waiting time and visit length and to compare them befor...

Abstract Introduction: One of the goals of the health system is to ensure that people are healthy. Reaching this goal is only possible through the provision of the proper services. The satisfaction of patients with the quality of health care services is used as a questionare to investigate the effectiveness of hospital services concerning consumption management and patient care quality. It ass...

background & aim :facilitating people’s access to necessary health services is one of the most important strategies to reach social justice within countries’ health system. therefore in-time access to health cares and ensuring desirable results are essential. this study was conducted to evaluate the perception of martyrs’ parents of accessing the services of health monitoring plan. materials an...