a better understanding of factors influencing quality of medical service can pinpoint better strategies for quality assurance in medical services. this study aimed to identify factors affecting the quality of medical services provided by iranian physicians.exploratory in-depth individual interviews were conducted with sixty-four physicians working in various medical institutions in iran.individ...

background: the hospitality design of a hospital is a complex process that depends on careful planning, systematic thinking, and consideration of various factors. this study aimed to determine the viewpoints of patients and their relatives on factors affecting hospital hotel services in iran in 2015. the results of this study can be used to design a suitable model for the assessment and improve...

Purpose: The quality of medical services provided by competing public hospitals is the primary consideration of the public in determining the selection of a specific hospital for treatment. The main objective of strategic planning is to improve the quality of public hospital medical services. This paper provides an introduction to the history, significance, principles and practices of public ho...

Background and Objectives: Angiography remains as the gold standard for the diagnosis of cardiovascular diseases (CVD). The aim of this study was to assess the quality of angiography services in Shahid Madani Hospital, Tabriz, Iran.   Methods: A cross-sectional study was conducted in 2013 in Shahid Madani Hospital. A sample of 203 CVD patients who had received angiography services was surveye...

conclusions the delay time from symptom onset to hospital admission was high in patients with ami. it is necessary to create emergency medical system (ems) stations in suburbs and train the public on the importance of quick contact with the ems when the symptoms of an ami are observed. results the median delay was 129 minutes (mean ± sd, 240.44 ± 295.30). overall, 32.5% of patients were admitte...

background and purpose: the emergency severity index (esi) triage system has been recommended by the ministry of health to classify patients at emergency departments. this study aimed to assess the validity of esi system (version 4) in the emergency department of a teaching hospital. outcome measures were hospitalization, emergency department (ed) length of stay, resource consumption, in-hospit...

introduction: burns can be very destructive, and severely endanger the health and lives of humans. it maybe cause disability and even psychological trauma in individuals. . such an event can also lead to economic burden on victim’s families and society. the aim of our study is to evaluate epidemiology and outcome of burn patients referring to emergency department. methods: this is a cross-secti...

introduction: acute coronary syndrome accounts for more than 15% of the chest pains. recently, hess et al. developed north american chest pain rule (nacpr) to identify very low-risk patients who can be safely discharged from emergency department (ed). the present study aimed to validate this rule in eds of two academic hospitals. methods: a prospective diagnostic accuracy study was conducted on...

introduction: despite radiography being the gold standard in evaluation of orthopedic injuries, using bedside ultrasonography has several potential supremacies such as avoiding exposure to ionizing radiation, availability in pre-hospital settings, being extensively accessible, and ability to be used on the bedside. the aim of the present study is to evaluate the diagnostic accuracy of ultrasono...