Most organizations face difficult challenges in managing knowledge for crisis response, but it is crucial for response effectiveness that such challenges be overcome. Organizational members must share the knowledge needed to plan for emergencies. They also must be able during an emergency to access relevant plans and communicate about their responses to it. This article examines the role and re...

Development of information systems support for crisis management in local communities must be based on the needs of the crisis management actors as well as capabilities of information technology (IT). IT provides extensive possibilities, but is difficult to adapt to the users’ needs. A profound exploration of the needs of systems for crisis management is often neglected. Hence, the management o...

filling stations inside the urban environment are known as one of the existing and potential dangers in cities which according to their centralized fire load can be of high safety importance. tehran holds 101 active filling stations faced to extreme accidents and high explosion potentials. in this study, 59 out of 101 gas stations were investigated under the fire risk assessment implementation....

This work evaluates a set of design principles for temporality in crisis management information systems by reflecting on the design principles based on two national crisis management information systems. Interviews were used as data collection method where: crisis managers discussed how the interface supports the design principles, crisis managers demonstrated common tasks in the system, and in...

Tourism industry has become one of the biggest and dynamic industries in the world, giving a great impetus to the economic development. However, its vulnerability and the crisis management have been the momentous problem. The findings of researches and practices have shown that tourism crisis will possibly take place due to the destruction of system balance, which is similar to the ecological c...

Crisis incidents occur in both business and public domains. This article focuses on non-routine incidents and explores uses of technologies for supporting crisis management tasks. A Crisis Incident Spiral of Decision Support helps identify useful decision support and information technologies. Additionally, a Crisis Incident Process/Decision Support Matrix categorizes processes of crisis plannin...