This research examines the effects of loyalty program annual fees (no fee vs. $10 fee in Study 1, and no fee vs. $10 vs. $25 fee in Study 2) and benefit structures (self benefit, altruistic benefit, and combination self/ altruistic benefit in both Studies 1 and 2) on intentions to join a loyalty program (LP) and future spending if one is willing to join the LP. Using random assignment in a betw...

Responding to budget shortages, many developing nations around the world have adopted formal or informal systems of user fees for health care in public hospitals and health centers. In most countries user fee proceeds represent a small share of total public health facility recurrent costs, but they tend to account for a significant proportion of the resources required to pay for non-personnel c...

We consider a platform that carries content from two upstream providers and presents personalized recommendations to participating customers. focus on streaming platforms in media markets, where users pay subscription fee join the but no usage fee, consume mix of originating each provider. characterize bias user-specific offered by when one provider charges lower royalties than other. establish...

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OBJECTIVES To examine the utilisation pattern of accident and emergency services and to study the possible impact of a user-fee policy on non-emergency attendances in Hong Kong. DESIGN Retrospective study. METHODS Four different scenarios are postulated to examine the impact on the number of accident and emergency attendances of a user-fee policy from 2000 to 2029. Patient volume data of ac...