Recent years have witnessed a parallel and seemingly contradictory trend towards both the standardization and the customization of healthcare and medical treatment. Here, we explore what is meant by ‘standardization’ and ‘customization’ in healthcare settings and explore the implications of these changes for healthcare delivery. We frame the paradox of these divergent and opposing factors in te...

This paper offers a short commentary on the editorial by Mannion and Exworthy. The paper highlights the positive insights offered by their analysis into the tensions between the competing institutional logics of standardization and customization in healthcare, in part manifested in the conflict between managers and professionals, and endorses the plea of the authors for further research in this...

The healthcare sector is one where two co-existing and competing institutional logics – professional and market logics – occur. Following extant research on institutional logics and institutional work, we propose to understand “what microprocesses and institutional practices do institutional actors enact during the implementation of healthcare IT system? What are the impacts of these practices ...

Integrating institutional and role theories, this paper develops a Logics–Roles– Action (LRA) framework for understanding how for-profit organizations structure institutional work to managerially control the work of professionals they employ. Structurally, this institutional work involves three elements: (1) internalizing pluralistic logics (logics); (2) institutionalizing distinct roles embedd...

We examine how streams of communication enable the reproduction and change of the underlying principles that constitute institutional logics. While past research has shown that communication provides instantiations of institutional logics, the link between specific instances of communication and the emergence of institutional logics has not been explicitly shown. To remedy this gap, we propose ...

Title of dissertation: INSTITUTIONAL LOGICS, INDIE SOFTWARE DEVELOPERS AND PLATFORM GOVERNANCE Yixin Qiu, Doctor of Philosophy, 2013 Dissertation directed by Professor Anandasivam Gopal Professor Il-Horn Hann Department of Decision, Operations & Information Technologies, R.H.Smith School of Business This two-essay dissertation aims to study institutional logics in the context of Apple’s indepen...

In this study, we evaluate the adoption of IT resources within the U.S. healthcare system from the perspective of institutional logics. Our analysis focuses on the impact that increased use of electronic health records (EHR) systems and other health IT have on the interactions between diverse stakeholders and the values and objectives driving EHR adoption. Our findings suggest a broader range o...