The proponents of cyberspace promise that online discourse will increase political participation and pave the road for a democratic utopia. This article explores the potential for civil discourse in cyberspace by examining the level of civility in 287 discussion threads in political newsgroups. While scholars often use civility and politeness interchangeably, this study argues that this conflat...

Purpose – This research describes the development and validation of the Civility Norms Questionnaire-Brief (CNQ-B), a 4-item measure designed to assess workgroup climate for civility. Climate for civility is defined as employee perceptions of norms supporting respectful treatment among workgroup members. Design/methodology/approach – Five samples (N = 2,711) of adult employees, including two fr...

Implementation of a model of care requires partnering among members of the health care team and patients and their families. Each participant must have clarity about each person’s role and how the system is used to implement and/or utilize a model of care delivery. A community hospital in the Midwest implemented Relationship-Based Care (RBC), a model based on concepts of partnering with self an...

AIM The purpose of this exploratory, mixed-methods study was to test an intervention to build social capital and civility among nursing students. BACKGROUND Incivility impacts nurses and nursing students, and can negatively influence patient care and the quality of nursing education. The Institute of Medicine and the Joint Commission recommended implementation of strategies to manage incivili...

Health care providers (n = 1,957) in Canada participated in a project to assess an intervention to enhance workplace civility. They completed surveys before the intervention, immediately after the intervention, and one year later. Results highlighted three patterns of change over the three assessments. These data were contrasted with data from control groups, which remained constant over the st...

Background: Civility is foundational to nursing practice, crucial for nurse retention and productivity, and contributes to positive patient outcomes. Incivility in nursing begins in academia; nurse faculty have described uncivil behavior as a widespread problem among students. The purpose of this article is to describe an educational strategy to promote civility among nursing students in an aca...

Civility constitutes an important part of the organizational climate perceived by employees. Also structural and psychological empowerment lead to positive outcomes for work environments, leading to positive outcomes such as increased organizational commitment for health care workers, especially newly graduated nurses. The aim of this study to determine effect of workplace civility climate, str...

Abstract Calls for civility feature prominently in public discourse, and the concept has received growing attention by political philosophers recently. But what does it mean to be civil? The existing literature distinguishes between two main understandings of civility: as politeness public-mindedness. objective this article is show that these conceptions different normative claims associated wi...

Background: Civility is an attitude of mutual respect and tolerance for differences that influences the professionalism a nurse. However, there rise in incivility nursing, including aggressive behavior, lack discipline, failure to follow rules. Nursing education practice are critical promoting civil behavior through effective communication, conflict management, resolution.Purpose: To determine ...