In online forums or virtual communities, the interactive relationships among members are similar to actual interpersonal social networks. Each member’s position in the social network affects the individual’s ability to resources for data or organized information. The position of members in networks also considerably affects the degree of opportunity to engage in activities that share individual...

Online-community management is commonly presented as the facilitation of conversation and contributions, especially converting readers to contributors. However, the goal of many discussion communities is to produce a high-quality knowledge resource, whether to improve external task performance or to increase reputation and site traffic. What do moderation practices look like when the community ...

This article outlines a three-party conversation corpus built by the National Institute of Information and Communications Technology (Section 2) and introduces three analyses that contribute to the development of Conversational Informatics: The features of turn-taking in three-person conversation (Section 3); assessment sequential patterns that appeared in the data (Section 4); and shared knowl...

This paper presents a design method for user interfaces based on some ideas from conversation analysis. The method uses interaction diagram and it is conceived to design the overall flow of conversation between the user and the computer system in an abstract way, as an architectural prolegomenon to the designer’s choice of the actual interface elements that will be used.

The listener’s gazing activities during utterances were analyzed in a face-to-face three-party conversation setting. The function of each utterance was categorized according to the Grounding Acts defined by Traum (Traum, 1994) so that gazes during utterances could be analyzed from the viewpoint of grounding in communication (Clark, 1996). Quantitative analysis showed that the listeners were gaz...

Despite the well documented pragmatic deficits that can arise subsequent to Right Hemisphere Brain Damage (RHBD), few researchers have directly studied everyday conversations involving people with RHBD. In recent years, researchers have begun applying Conversation Analysis (CA) to the everyday talk of people with aphasia. This research programme has provided novel insights into the complex inte...

Teacher questions are claimed to be constitutive of classroom interaction because of their crucial role both in the construction of knowledge and the organization of classroom proceedings (Dalton Puffer, 2007). Most of previous research on teachers’ questions mainly focused on identifying and discovering different question types believed to be helpful in creating the opportunities for learners’...

How to improve the quality of conversations in online communities has attracted considerable attention recently. Having engaged, urbane, and reactive online conversations has a critical effect on the social life of Internet users. In this study, we are particularly interested in identifying a post in a multi-party conversation that is unlikely to be further replied to, which therefore kills tha...

Motivating Japanese EFL (English as a foreign language) learners is essential in order for them to learn English conversation effectively. We developed an English conversation mobile learning system based on a heuristic model of variables influencing the concept of “willing to communicate” by MacIntyre et al. The system has three features: an application that learners can use anywhere and anyti...

We overview some perspectives on the concept of servicebased computing, and discuss the motivation of a small set of modeling abstractions for expressing and analyzing service based systems, which have led to the design of the Conversation Calculus. Distinguishing aspects of the Conversation Calculus are the adoption of a very simple, context sensitive, local message-passing communication mecha...