This article presents a perishable (s; S) inventory system under continuous review at a service facility in which a waiting hall for customers is of nite size M. The arrival instants of customers to the service station constitutes a Poisson process. The life time of each items is assumed to be exponential. All arriving customers demand the rst "essential" service, whereas only some of them dema...

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This paper represents linkage network of queues consisting of biserial and parallel servers linked to a common server in series with a flowshop scheduling system consisting of two machines. The significant transportation time of the jobs from one machine to another is also considered. Further, the completion time of jobs/customers (waiting time + service time) in the queue network is the set...

this paper presents a discrete-time single-server finite buffer n threshold policy queue with renewal input and discretemarkovian service process. the server terminates service whenever the system becomes empty, and recommencesservice as soon as the number of waiting customers in the queue is n. we obtain the system-length distributionsat pre-arrival and arbitrary epochs using the supplementary...

In this paper, the performance of a telephone system in which there are both patient and impatient customers is studied. Depending on the waiting time in the buuer, a customer may become impatient and therefore the call is incomplete. A impatient customer still consumes real processing time. The impact of impatient customers on the system is much more remarkable than people would expect. We for...

We propose a model for abandonments from a queue, due to excessive wait, assuming that waiting customers act rationally but without being able to observe the queue length. Customers are allowed to be heterogeneous in their preferences and consequent behavior. Our goal is to characterize customers’ patience via more basic primitives, specifically waiting costs and service benefits: these two are...

In this paper we consider a single-server polling system with switch-over times. We introduce a new service discipline, mixed gated/exhaustive service, that can be used for queues with two types of customers: high and low priority customers. At the beginning of a visit of the server to such a queue, a gate is set behind all customers. High priority customers receive priority in the sense that t...