Background Information and Communication Technology (ICT) is increasingly finding the way into all fields of human society. This development results from the believe, that computerised workflow is quicker, more efficient, and cost-effective than the traditional workflow [1]. A few years ago e-business began to reach local governments. The label e-government comprises applications and objectives...

It is early days yet to be able to truly determine whether the visions of e-government are realisable or not. The focus of the majority of the projects, and even research, on e-government has been on the possible impact of technology on government’s interaction with citizens. This paper looks beyond this level, investigating the challenges faced by local government authorities when implementing...

governments around the worlds especially in developing countries face with tremendous challenges.  high or moderate rate of corruption can be named as one of the most important of these challenges.  corruption and its inefficiency can deviate resources allocation to unproductive sectors of economy. trust in social networks or within the society has two antithetic effects in deployment of corrup...

This paper explores how e-government can be understood in the context of business administration. An attempt is made to identify the greatest problems that governments will have to face with respect to the introduction of egovernment, and what kind of – if any – contribution the disciplines of business administration and the New Public Management (NPM) can make to resolve these problems. To ach...

This chapter tackles with some basic questions about eGovernment with a regional perspective: is it growing the importance of regional governments in the information age political environment? Is there a specific regional administrative modernization agenda? Which institutional factors shape regional electronic public administration developments? There is an increasing importance of regional go...

The public sector plays an important role in the economic growth and development of developing countries. The application of modern Information and Communication Technologies (ICT) may help improve the public sector by contributing to new services and processes that address citizens as well as government-to-government services, involve citizens more directly in decisions being made, and contrib...

Designing user-friendly public e-services is one of the prime concerns of most e-government initiatives and programmes. In this context a life-event based approach seems to be one of the most promising. There are several research projects and several live-event description and design methodologies under development, most of them still in an early stage. In the paper we are trying to focus and c...