background: agility means ability to respond and react quickly and successfully to environmental changes. agility is an important factor for hospital effectiveness. agility in a hospital indicates the hospital's responsiveness when faced with internal and external changes. if hospitals are designed to be agile, they should have the ability to compete with other hospitals and provide appropriate...

background and objectives: outsourcing healthcare and the associated services has proven as an effective strategy for enhancing hospital performance and improving quality of services. despite, the concept is relatively new in iran, calling for studies investigating different aspects of the issue and its potential benefits. thus, this study was conducted to explore the impact of outsourcing mana...

introduction: the perceived lean services are definite type of the therapy services that patients’ needs are responded based on information about how to receive services in hospitals and medical centers. the present study aimed to determine the relationship between availability of patients’ therapy information management infrastructures and perceived lean services to find suitable model. method...

background and objectives: services quality has become the major concern of policy-makers in the present rapidly growing consumer-oriented health industry. however, there is a major gap in the relevant literature in malaysia in this particular field. thus, this research attempted to narrow this gap by conducting a qualitative study to gain insight into quality of healthcare services in the mala...

introduction: disasters are always challenging to hospital managers as they give rise to critical conditions. from all natural disasters occurring in the world, 31 have happened in iran, giving the country a high global rank in this regard. therefore it seems necessary for hospitals to adopt contingency plans. this study aimed to assess the level of preparedness of hospitals affiliated to shira...

in a crisis, daily life of people is threatened by disaster. the management of the crisis is both a science and an art in which attempts are made to restore the critical situation to a normal one, not necessarily to the same conditions which existed before the crisis took place. the ability of a manager to overcome the crisis depends on his readiness before it occurs. in this review article, th...

primary care physicians' visit services for diabetes management are now widely delivered in china's rural public health care. current studies mainly focus on supply but risk factors from patients' view have not been previously explored. this study aims to present the utilization of rural primary care physicians' visit services for diabetes management in the last 12 months in southwestern china,...

universal health coverage in thailand: achievement and experiences learned doshmangir l1,2 (msc, phd), rashidian a3,4 (md, phd), bazyar m3* (msc, phd condidate) 1 department of health services management, iranian center of exellence in health management, tabriz university of medical sciences, tabriz, iran 2 tabriz health services management research center, tabriz university of medical sciences...