aim: patients' satisfaction (ps) is a dominant concept in medical care, due to the gap in the literature on persian version of ps instruments, this study has conducted with aim to analyze the validity and reliability of self-designed najmiyeh inpatient satisfaction questionnaire (nisq). methods: this study was carried out on 247 inpatients that came in najmiyeh subspecialty hospital in tehran (...

highly effective in developing and improving the quality of the provided services .so, the present study aims to compare the satisfaction of the patients suffering from anal fissure from inpatient and outpatient treatments. method: this cross-sectional study was conducted on 212 subjects who were selected through systematic sampling from the patients with anal fissure referring to motahari clin...

implementation of patient feedback is considered as a critical part of effective and efficient management in developed countries. the main objectives of this study were to assess patient satisfaction with the services provided in hospitals affiliated to tehran university of medical sciences, iran, identify areas of patient dissatisfaction, and find ways to improve patient satisfaction with hosp...

background and objectives: questionnaire-based survey is the most common way of assessing patient satisfaction. however, most relevant survey instruments have been developed in western countries, and valid and reliable context-specific survey tools in this area are lacking. to help filling this gap, in this study we have developed and validated the preliminary version of the novel brief inpatie...

With increasing wait times in emergency departments (ED) across America, there is a need to streamline the inpatient admission process in order to decrease wait times and more important, to increase patient and employee satisfaction. One inpatient unit at New York-Presbyterian Weill Cornell Medical Center initiated a program to help expedite the inpatient admission process from the ED. The goal...

There are few published papers on patient satisfaction with food or nutrition services in either acute or chronic health care settings. The aim of this study was to evaluate two questionnaires for measuring patient satisfaction with hospital foodservice, the "Parkside Inpatient Questionnaire" and the "Wesley Hospital Foodservice Patient Satisfaction Questionnaire". Data were collected from 540 ...

1College of Applied Medical Sciences, King Saud University, Riyadh, Saudi Arabia. Received: 07/04/02; accepted: 24/07/02 ABSTRACT The satisfaction of 400 inpatients with physician services at King Khalid University Hospital, Riyadh was evaluated. Patient characteristics and ward of admission were collected and a questionnaire based on the standardized Likert scale was used. The highest mean sat...

INTRODUCTION Patient satisfaction with care received is an important dimension of evaluation that is examined only rarely in developing countries. Evidence about how satisfaction differs according to type of provider or patient payment status is extremely limited. OBJECTIVE To (i) compare patient perceptions of quality of inpatient and outpatient care in hospitals of different ownership and (...

OBJECTIVE To determine what aspects of healthcare provision are most likely to influence satisfaction with care and willingness to recommend hospital services to others and, secondly, to explore the extent to which satisfaction is a meaningful indicator of patient experience of healthcare services. DESIGN Postal survey of a sample of patients who underwent a period of inpatient care. Patients...