This study explores the impact of social capital on innovation by constructing a more general measure of social capital indicator consisting of generalized and institutional trust, associational activities and civic norms. We test the hypothesis that social capital has a positive impact on innovation at the national level. After controlling for R&D expenditure and human capital there is a posit...

The Indices of Social Development combine over 200 variables from 25 sources, providing the most comprehensive database showing the variation of social institutions – understood as the informal norms and behaviors that pattern social interaction – across countries and over time. Based on these sources, progress on five areas, civic activism, clubs and associations, interpersonal safety and trus...

Governance is broader notion than government. It involves governments but also civil society (citizens, civic institutions, etc). In the urban management context, governance refers to all the laws, regulations, frameworks systems and processes that shape the way in which the local government operates. These frameworks, processes and systems may be formal or informal. The formal governance struc...

This paper examines the relationship between OCBs and turnover intention. The sample consisted of 557 non manager employees across 63 hotels in Malaysia. Managers’ ratings of employees’ OCBs were collected and matched with 557 employees’ self ratings of turnover intention and demographic. Factor analysis of OCB items revealed a new dimension of OCB, labeled as patience, together with four commo...