3 This paper presents a case study of successful ERP implementation in two phases. The second phase included significant efforts to align the business strategy and organizational structure along with the information system components. These efforts enabled the organization to complete its alignment cycle by integrating its IT infrastructure and processes with the organizational infrastructure a...

The prior studies in the knowledge management area have established the argument that knowledge plays a critical role in the development, survival and growth of firms, by contending that knowledge leads to achieve sustainable competitive advantage. However, a review of the literature shows that our understanding of the spillovers of knowledge acquired or transferred and particularly the impact ...

Projects can cause organizations to perform in new ways resulting in the generation of knowledge. Project learning occurs when new knowledge is captured, disseminated, and used by the project team. Y2K utility projects were studied with respect to knowledge benefits and management. Projects from developed countries using western technology were found to have knowledge benefits but their organiz...

Ensuring successful knowledge transfer when embarking on IS sourcing strategy change is critical to ensure service quality and continuity, and organizational IS capability development. Managing the process, however, is complex and challenging. It involves the sharing and learning of technical IS and business knowledge. It also involves knowledge flows across organizational/national boundaries w...

Communities of Practice (CoPs) provide a good medium for effective utilization of knowledge workers and group innovation in an organization. It is also an organizational instrument for developing competitive advantage based on chosen business strategy. For effective operation of CoPs and utilization of organizational resources business strategy and knowledge sharing attributes of knowledge work...

Communities of Practice (CoPs) provide a good medium for effective utilization of knowledge workers and group innovation in an organization. It is also an organizational instrument for developing competitive advantage based on chosen business strategy. For effective operation of CoPs and utilization of organizational resources business strategy and knowledge sharing attributes of knowledge work...

We examine the importance of societal embeddedness and universal contingencies in the organizational practices at the international level of multinational enterprises, based on a study comparing European (Finnish, French, German, Dutch, Swiss, Swedish, British), American and Japanese multinational enterprises. Although multinationals are highly internationalized by definition, our study shows t...

This chapter presents theory and research on the role of pay systems in complex organizations. It first looks at the relationship between pay systems and business strategy and organization structure. It then focuses on the impact of pay systems on six important determinants of organizational effectiveness: performance motivation, skill development motivation, attraction and retention, organizat...