Job burnout is a major concern within the service industry. However, there is a lack of research exploring positive resources for combating burnout among telephone operators. The purpose of this study was to examine the associations between resilience, psychological empowerment, and job burnout, and the mediating role of psychological empowerment. A cross-sectional survey of 575 telephone opera...

This research mainly explores the relationship between psychological empowerment and job performance and their internal mechanisms from psychological empowerment of employees, and discusses job satisfaction and organizational justice multiple mediation effect between psychological empowerment and job performance. The study mainly adopts the methods of questionnaires, including web questionnaire...

OBJECTIVE Oncology nursing is stressful by its nature, and nurses in the field experience a high amount of stress and burnout. In order to cope with occupational stress, nurses need to employ flexible adjustment mechanisms that allow them the power to process their experiences. Failure of efficient stress management causes burnout, and burnout is closely related to powerlessness. It is therefor...

A longitudinal predictive design was used to test a model linking changes in structural and psychological empowerment to changes in job satisfaction. Structural equation modeling analyses revealed a good fit of the data from 185 randomly selected staff nurses to the hypothesized model. Changes in perceived structural empowerment had direct effects on changes in psychological empowerment and job...

this study was aimed at investigating the impact of organizational factors, leadership style, reward system and job design on psychological empowerment and its dimensions. this study was also aimed at measuring the level of employees' psychological empowerment. applied research method was survey-correlation using questionnaire as the measurement tool. statistical population included all em...

OBJECTIVE In this study, we tested an expanded model of Kanter's structural empowerment, which specified the relationships among structural and psychological empowerment, job strain, and work satisfaction. BACKGROUND Strategies proposed in Kanter's empowerment theory have the potential to reduce job strain and improve employee work satisfaction and performance in current restructured healthca...

This study aimed to measure the impact of employee empowerment on customer-oriented behavior in the Jordanian commercial banks. The study addressed two perspectives of empowerment (i.e., structural empowerment and psychological empowerment). The frontline employee’s perspective was used, since this position plays an excellent role in mediating the relationship between clients and service provid...

introduction: the quality of work life has an important role in increasing labor productivity and consequently the efficiency and effectiveness of large organizations. this study was conducted to investigate the relationship between empowerment (as the independent variables) and the quality of work life of employees (as the dependent variable). method:this study was conducted in a descriptive c...

purpose: the purpose of this article is to examine the relationship between the organizational commitment and the psychological empowerment in the libraries of ferdowsi university of mashhad. methodology: this study is an applied research on the librarians of ferdowsi university of mashhad. data were collected relying on allen and meyer (1990) organizational commitment questionnaire and spreitz...

faculties’ empowerment is one of the effective tools for increasing productivity and optimum use of their individual and group abilities and capacities to reach organizational goals. organizational culture is the main component of decision making in universities and one of the requirements of psychological empowerment (i.e. meaning, competence, self-determination, trust, impact). given the impo...