PURPOSE The main purpose of this study is to define healthcare quality to encompass healthcare stakeholder needs and expectations because healthcare quality has varying definitions for clients, professionals, managers, policy makers and payers. DESIGN/METHODOLOGY/APPROACH This study represents an exploratory effort to understand healthcare quality in an Iranian context. In-depth individual an...

results in the first three years, the team managed the care of 812 admissions. mean age wasn 44.3 years (sd = 24.8) and mean length of hospital stay was 6.1 days (sd = 10.9). ofn these individuals, 674 attended for 6 month follow-up with 52.2% having a good outcomen on extended glasgow outcome score. patients and their relatives' feedbacks weren excellent with an average score of 4.7/5 on overa...

health systems across the world are concerned with the quality and safety of patient care. this includes investing in research and development to progress advances in the treatment and management of individuals and healthcare organisations. the concept of evidence- based healthcare has gained increasing currency over the last two decades; yet questions persist about the time it takes for new re...

introduction: the success of a health system depends on the accessibility and the quality of health services it provides. one major indicator of service quality is peoples satisfaction from the service. in this article, healthcare availability and satisfaction of people in 17th zone of tehran is investigated. methods: population research center has performed a survey in 17th zone of tehran to i...

The article by Cheri Wilson, “Patient Safety and Healthcare Quality: The Case for Language Access”, highlights 
the challenges of providing Culturally and Linguistically Appropriate Services (CLAS) to patients with 
Limited English Proficiency (LEP). As the US pursues high-value, high-performance healthcare, our ability 
to meet the needs of our most vulnerable will determine whether we succeed...

although marianna fotaki’s editorial is helpful and challenging by looking at both the professional and institutional requirements for reinstalling compassion in order to aim for good quality healthcare, the causes that hinder this development remain unexamined. in this commentary, 3 causes are discussed; the boundary between the moral and the political; neoliberalism; and the underdevelopment ...