When organizations are well managed, they adapt to changes in the environment and develop cultures that inspire commitment and innovation. They have clear plans, organized structures, systems, and processes. Managers are able to carry out activities efficiently, monitor and evaluate results. The research paper emphasizes that IT organisations have realised the importance of MD and are increasin...

The purpose of this study was to explore the impacts of: knowledge management, Senior Managers, staff, technology, consensus, service customization, and integration, as the factors effecting Customer Relationship Management (CRM) implementation in Parsian International Hotels. In this study the population was composed of Parsian Hotels managers and experts. Due to their small number (n=53), cen...

The ‘global city hypothesis’ proposed by Saskia Sassen – and subsequently developed by Manuel Castells and others in the theory of a globalized urban network – has in recent years formed the basis for the argument that power and control in transnational firms (TNCs) is primarily situated in global head-offices. Such offices are located in key urban centres such as London, New York or Tokyo wher...