نتایج جستجو برای: service quality improvement
تعداد نتایج: 1260277 فیلتر نتایج به سال:
Aligning Financial Incentives (FIs) to health policy goals is becoming increasingly popular. In many cases, such initiatives have failed to deliver anticipated benefits. Attributing this to the actions of self-interested and resistant professionals is not an entirely helpful approach. It is important to avoid simplistic assumptions to build knowledge of how and why schemes are implemented in pr...
BACKGROUND Performance of prehospital ECGs expedites identification of ST-elevation myocardial infarction and reduces door-to-balloon times for patients receiving reperfusion therapy. To fully realize this benefit, emergency medical service performance must be measured and used in feedback reporting and quality improvement. METHODS AND RESULTS This quasi-experimental design trial tested an ap...
Background: Assessing and improving the quality of services in hospitals because deal with the health of humans is very important. The purpose of this study is to identify and weigh quality criteria and ranking of four hospitals in Mashhad. Materials & Methods: The present study is of type Applied Studies that is a cross-sectional study conducted in the winter of 1396. In this study, by l...
Background: The main mission of hospital is to promote care quality for patients and to meet their needs and expectations. The present study aims at identifying and prioritizing the patients’ expectations of the hospital services quality, which is considered to be the first step toward accomplishing such an important mission. Material & Methods: The present study is descriptive and applied. T...
Background—Performance of prehospital ECGs expedites identification of ST-elevation myocardial infarction and reduces door-to-balloon times for patients receiving reperfusion therapy. To fully realize this benefit, emergency medical service performance must be measured and used in feedback reporting and quality improvement. Methods and Results—This quasi-experimental design trial tested an appr...
With the rapid development of electronic commerce, the public demand for express delivery is increasing, however, there are still lack of service quality and high service complaint ratein the process of rapid development. Based on the SERVQUAL model, this paper analyzes the current situation of the whole express service industry quality, From five aspects: tangibles, reliability, responsiveness...
Hospitalists have an important role to play in identifying clinical practice and system improvements for optimizing patient care during and after hospitalization. At the 2002 annual meeting of the Society of General Internal Medicine, the Brigham and Women’s–Faulkner hospitalist service presented a workshop on the role of the hospitalist in quality improvement. The purpose of the workshop was t...
BACKGROUND Indigenous primary health-care (PHC) services participating in continuous quality improvement (CQI) cycles show varying patterns of performance over time. Understanding this variation is essential to scaling up and sustaining quality improvement initiatives. The aim of this study is to examine trends in quality of care for services participating in the ABCD National Research Partners...
Background and Aim: In recent years, the family physician plan has been implemented as a main strategy of health system in Iran. Therefore, the necessity to reform organizational structure based on experiences of other countries is felt more than before. The aim of this study was to explore required structures of Family Physician Program to achieve service quality dimensions in Primary Health c...
recently, use of research, theory, evidence-based practice (ebp), and quality improvement (qi) has increased dramatically in the professional manuscripts and discourses of the health related literature. however, inadequate knowledge and inability to recognize the differences between these processes have led to uncertainty in some of these practices. elucidation of such processes is of paramount...
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