نتایج جستجو برای: service quality improvement
تعداد نتایج: 1260277 فیلتر نتایج به سال:
You have accessJournal of UrologyHealth Services Research: Quality Improvement & Patient Safety II (MP34)1 Sep 2021MP34-03 HAPPY FACE PROGRAM FOR QUALITY OF SERVICE MONITORING AND IMPROVEMENT Tareq Aro, Matthew Nemshin, Arun Rai, and Louis R. Kavoussi AroTareq Aro More articles by this author , NemshinMatthew Nemshin RaiArun Rai KavoussiLouis View All Author Informationhttps://doi.org/10.1097/J...
Many organizations provide information technology services, either to external or internal customers. They maintain software, operate information systems, manage and maintain workstations, networks or mainframes or provide contingency services. A widely used framework on IT service quality (at least in the Netherlands) is the Information Technology Infrastructure Library (ITIL), which seeks to ...
The Chronic Fatigue Service at East London NHS Foundation Trust recognised and coalesced around its major issue of engaging its service users. Using the systematic approach of quality improvement, and the infrastructure provided within East London NHS FT's quality improvement programme, it tested a number of change ideas which saw a significant reduction in non-attendance at appointments, an in...
The aim of this research is to identify and prioritize impact factors of service quality in Tourism Industry. Today, Tourism knows as the most important factors for incoming of countries and Iran is one of the 10th best countries about site seeing. Hence, based on rules, the dependency of Iran’s budget on oil have to decrease. The trip is one of the most important things for each Iranian's fami...
abstract the present study deals with a comparison between reactive and pre-emptive focus-on-form in terms of application and efficiency. it was conducted in an intermediate english class in shahroud. 15 male learners participated in this research and their age ranged from 18 to 25. a course book, new interchange 3, and a complementary book were used. every session the learners gave lectures o...
background : quality management is one of the most effective strategies for improving health system performance in developed and developing countries. this research was a comparative study on quality management models in health system of several countries. the main goal of this study was to identify the most significant dimensions of quality management and propose appropriate model for health s...
because of the need to develop specific measurement scales for different services industries, this study aimed to empirically develop a reliable and valid model specifically for measuring mobile telecommunication service quality. a multidimensional measurement model (ms-qual) has been proposed based on an extensive literature review and then, to assess the model validity, convergent and discrim...
background and objectives: given the growing concern focused on the continuous improvement of the quality of care, safety and customer satisfaction, the ibn sina university hospital (chis) has started an ambitious program for institutionalization of quality management at the establishments under the chis, in general, and the iso certification 9001v2008 of its biomedical analysis laboratories, i...
OBJECTIVES Providing high service quality is one of the main functions of health systems. Measuring service quality is the basic prerequisite for improving quality. The aim of this study was to evaluate the quality of service in teaching hospitals using importance-performance analysis matrix. METHODS A descriptive-analytic study was conducted through a cross-sectional method in six academic h...
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