nowadays knowledge is a strategic and valuable resource as well as a property for any organization. without proper management and use of this valuable resource, providing good quality products and services is difficult and sometimes impossible. on the other hand, implementing knowledge management without appropriate structure is not possible. organizations should adopt structures that allow the...

We are living in an economy of kaleidoscopic change where the only element, which is constant, is change. The industry environment is being influenced by unexpected, multiple changes reducing the period for which organizations can hold on to a competitive advantage. Every sector of industry in every corner of the globe has been affected by this change. One of the catalyst of this change has bee...

The concept of Open Innovation (OI) has generated a great interest in the last decade (Chesbrough, 2003). Over time, Open Innovation Strategy was drawn as a “must” for many firms in different sectors. Implementing an open firm means defining a set of variables: the ‘who’ issue, i.e. with whom the collaboration should take place (Laursen and Salter, 2006), the ‘when’ issue, i.e. which phase(s) o...

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In this paper the effects of top management commitment on knowledge management activities has been analyzed. This research has been conducted as a case study in an academic environment. The data collection was carried out in the form of semistructured interview with an interview guide. This study shows the effects of knowledge management strategic plan developing in academia strategic plan on k...

This paper describes a web-based system that integrates knowledge management and decision-making features to enable short-term communities of practice develop manufacturing strategy. The system is based on a well-defined model of the problem domain, which builds on organizational activities and resources and their association with the main strategic objectives of the manufacturing function (i.e...

Knowledge technologies, the software products that support all aspects of knowledge processing and exchange, are the subject of permanent interest for software engineers at research organizations, as well as, for market analysts in commercial organizations. In order to clarify the role of knowledge management solutions in an enterprise business process, in this paper we survey the market of kno...

knowledge management strategy is mentioned as one of the most important success factors for implementing knowledge management. the km strategy selection is a complex decision that requires consideration of several factors. for evaluation and selection of an appropriate knowledge management strategy in organizations, many factors must be considered. the identified factors and their impact on kno...

Purpose – The purpose of this paper is to introduce the concept of strategic integration of knowledge management (KM ) and customer relationship management (CRM). The integration is a strategic issue that has strong ramifications in the long-term competitiveness of organizations. It is not limited to CRM; the concept can also be applied to supply chain management (SCM), product development mana...