Many instructional strategies that appear to improve learners’ performance during training may not realize adequate posttest performance or transfer to a job. The converse has been found to be true as well: Instructional strategies that appear to slow the learner’s progress during training often lead to better posttraining or transfer performance. For example, many studies have shown beneficial...

Many instructional strategies that appear to improve learners’ performance during training, may not realize adequate post test performance or transfer to a job. And the converse has been found true as well: instructional strategies that appear to slow the learner’s progress during training often lead to better post-training or transfer performance. For example, many studies have shown beneficia...

User-generated contents (UGC) such as online reviews are inherently incomplete since we do not capture the opinions of users who do not write a review. These silent users may have systematically different online experiences than those who speak up. These differences can be driven by users‟ differing sentiments towards their online experiences as well as their disposition to generate UGC. Indisc...