Amaneh Mirzaie
Treatment Affair Office, Tabriz University of Medical Sciences, Tabriz, Iran
[ 1 ] - Development and Application of an Indicator for Reliable Survey of Patient Complaint Data
Background and Objectives: Data on patient complains can be used as a feedback to improve the quality of healthcare services. The aim of this study was to develop an indicator for reliable retrieval of statistical data on patient complaints. Methods: A triangulated study was conducted. A comprehensive literature review was done to identifying the relevant major themes. Two-rounds of Delphi ...
نویسندگان همکار