Hamidreza Farzaneh Kholghabad
Department of Industrial and Systems Engineering, Fouman Faculty of Engineering, College of Engineering, University of Tehran, Iran
[ 1 ] - A Unique Mathematical Framework for Optimizing Patient Satisfaction in Emergency Departments
In healthcare systems, emergency departments (EDs) are the most vital elements, in that they provide critical and immediate healthcare services to the patients 24 hours a day. Patient satisfaction is a crucial concept and a practical tool for evaluating the performance of the EDs. This study presents a unique framework for the performance optimization of an emergency department in a big general...
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