This study examines how customers can be maintained, which is a particularly important issue for service industry area. Customer service is important not only to private firms but also to public organizations. To improve service quality and maintain customers, organizations must ensure their employees’ job satisfaction. This study measures job satisfaction and examines its effects on service qu...

The construction industry is a demanding work environment where employees' work-family conflict is particularly prominent. This conflict has a significant impact on job and family satisfaction and performance of employees. In order to analyze the dynamic evolution of construction industry employee's work-family conflict between work and family domains, this paper constructs a bi-directional dyn...

Affecting the employees in hotel businesses because of its labor-intensive nature, burnout is one of the most important problems in todays’ hotel businesses. Because of its importance, the effects of burnout over job satisfaction on employees were examined with research in three, four and five star hotels in Çanakkale. Being the most widely used method in researches done on the subject, Maslach...

Job satisfaction and employee empowerment has always been interesting domains for researchers. Employee empowerment helps organizations to get employees more motivated towards their work and reap the benefit of their performance and satisfaction towards the organization. This study finds the significant positive impact of psychological empowerment on job satisfaction of employees in banking sec...

BACKGROUND Job satisfaction of staff is an essential outcome variable in research when describing the work environment of successful hospitals. Numerous studies have evaluated the topic, but few previous studies have assessed the job satisfaction of all staff in hospital settings. It is important to discover if there are any unsatisfied groups of people working in hospitals, the aspects they ar...

Job satisfaction can be defined as "the extent to which people like or dislike their jobs". This definition suggests job satisfaction is a general or global affective reaction that individuals hold about their job. Family Roles are patterns of behavior by which individuals fulfill family functions and needs. Family role changes may affect their daily activities including a person’s work. Unlike...

A number of contradictory theoretical hypotheses have been advanced regarding the relationship between unionization and job satisfaction. The effect of unionization on job satisfaction is thus an empirical issue. In this article, the existing empirical literature is reviewed through a meta-analysis. In addition, new evidence of the effects of unionization on overall job satisfaction is presente...

This study aims to examine the mechanism of shared capitalism operation at the individual level. Building on both psychology and economic literatures, this study anticipates that shared capitalistic practices influence employees' feeling of ownership, which mediates the relationship between shared capitalism plans and employees' attitudes of job satisfaction and organizational commitment. Furth...