The Customer Relationship Management (CRM) practice involves reengineering of various customer-related processes. The objective of this study is to understand how CRM system enables the business to transform its processes especially the selling chain into the customercentric ones. This study identifies opportunities and barriers to the selling chain reengineering in the Korean Insurance Industr...

–A significant collection of software assets are used in all high-tech organizations and software business. Today, the major concern is with the maintenance and reuse of software which can be further invested in such a manner that its value may increase with passage of time but not like accountability whose value diminishes with the time. It has been an issue of forceful debate and keen interes...

This paper discusses the changing nature of Software Reengineering projects over the past 10 years. It is based on numerous observations in the reengineering community and on the author’s own experience in large customer projects. The projects can be roughly grouped into three clusters: ‚classic’ migrations, refurbishments and consolidations (e.g. database migration, consolidation of customer k...

In this survey we look at two classes of reengineering, of software systems and of organizations. The latter is known as business reengineering. The purpose of reengineering is to improve the structure of a software system or organization by use of an engineering approach. Part of the survey is therefore a listing of engineering principles. An important principle is that there be well planned p...

CWI's research has a theme-oriented structure and is grouped into four clusters. Listed below are the names of the clusters and in parentheses their acronyms. 1. INTRODUCTION Software reengineering is concerned with changing and repairing existing software systems. Software reengi-neering is often language dependent and customer specific. For instance, Dutch banks have to standardize their bank...

CWI's research has a theme-oriented structure and is grouped into four clusters. Listed below are the names of the clusters and in parentheses their acronyms. 1. INTRODUCTION Software reengineering is concerned with changing and repairing existing software systems. Software reengi-neering is often language dependent and customer specific. For instance, Dutch banks have to standardize their bank...

Many parallel programs begin as legacy sequential code that is later reengineered to take advantage of parallel hardware. This paper presents a pattern called Reengineering for Parallelism to help with this task. The new pattern is intended to be used in conjunction with PLPP (Pattern Language for Parallel Programming), described in book form in Patterns for Parallel Programming (Mattson, Sande...