Many organizations are initiating the development of high-involvement and self-directed work teams because they believe that such teams can lead to high productivity, better quality, and a closer focus by workers on what the organization is really supposed to be doing (Wright & Brauchle, 1994). However, the best ways to organize such groups in terms of member characteristics have not yet been c...

Due to the proliferation of electronic commerce and the development of Internet technologies, many firms have considered new pricing-inventory models. In this paper, we study the role of stockless (i.e., zero-inventory) operations in online retailing by considering duopoly competition in which two retailers compete to maximize profit by jointly optimizing their pricing and inventory decisions. ...

In this paper, we provide a perspective on why behavioral research is critical to the operations management (OM) field, what prior research exists, and what opportunities lie ahead. The use of human experiments in operations management is still fairly novel despite a small stream of publications going back more than 20 years. We develop a framework for identifying the types of behavioral assump...

Reproduced by permission from: [Sterman J., “Modeling Managerial Behavior: Misperceptions of Feedback in a Dynamic Decision Making Experiment”, Management Science, volume 35, number 3, March 1989, 321-339] Copyright 1989, The Institute of Management Sciences, currently the Institute for Operations Research and the Management Sciences, 901 Elkridge Landing Road, Suite 400, Linthicum, MD 21090 US...

Technological discontinuities pose serious challenges to top managers’ attention. These discontinuities, which often occur at the fringes of an industry, are usually driven by innovative and (often) venture capital-backed start-ups creating new products and transforming existing industries in ways that are difficult for incumbent managers to understand against the backdrop of their existing cog...