Theoretically, integration of vertically organized services is seen as an important approach to improving the efficiency of health service delivery. However, there is a dearth of evidence on the effect of integration on the technical efficiency of health service delivery. Furthermore, where technical efficiency has been assessed, there have been few attempts to incorporate quality measures with...

Quality is the link that attracts customers. The Technical Institutes are processor which introduces quality products (technocrats) in the market. Changing scenario has compelled for Quality improvement in the institutes and this can be achieved only by improving conditions prevailing in the institutes. Traditional methods of designing disregard the voice of customers as well as disregard the c...

BACKGROUND The quality of care from the perspective of people with Type 2 diabetes using a new model (CQMH) including three dimensions of quality in health care (Technical, Service and Customer Quality) was assessed. METHODS A cross-sectional survey with a sample of 577 people with Type 2 diabetes was conducted. Measures were self-reported adherence to national guidelines for technical qualit...

Optimizing the quality of software is a function of the degree of reviews made during the early life of a software development process. Reviews detect errors and potential errors early in the software development process. The errors detected during the early life cycle of software are least expensive to correct. Efficient involvement in software inspections and technical reviews, help developer...

Technical documentation has moved from printed booklets to online versions that need to be updated continuously to match product development and user demands. There is an imminent need to ensure the quality of technical documentation, i.e. information that follows a product. Moving from printed material to online versions also allows for documentation to become active, to integrate interactive ...

BACKGROUND Quality care in health facilities is critical for a sustainable health insurance system because of its influence on clients' decisions to participate in health insurance and utilize health services. Exploration of the different dimensions of healthcare quality and their associations will help determine more effective quality improvement interventions and health insurance sustainabili...

With increasing market competition, organizations are striving for greater innovation in products and services. Quality management has the potential to invigorate an organization’s product, process and administrative innovation when strategically aligned with internal contingencies. This paper seeks to address the relationship between social and technical quality management with innovation. Mor...