Drawing from a relational approach, the authors conceptualize the quality of leader-member exchange as a mediator and procedural justice climate as a contextual moderator for understanding the role of proactive personality in job satisfaction and organizational citizenship behavior. Data from a sample of 200 Chinese employees within 54 work groups were used to examine the hypothesized models. R...

Purpose – The purpose of this paper is to examine the effects of organizational citizenship behavior on enterprise resource planning system in Telecommunication Company of Iran. Design/methodology/approach – The papers develops a research model based on current literature and then test this model in Telecommunication Company. Statistics society consists of 202 experts include personnel affairs ...

This study contributes to our understanding of which factors predict raters’ policies for combining performance components into an overall job performance rating. We used a work-roles framework to examine the effects of rater source and team-based culture. The sample consisted of 612 individuals in three job categories (317 nurses, 168 personnel recruiters and 127 sales representatives). Respon...