The study explores the factors influencing consumer ethical decision making when purchasing pirated software. 300 questionnaires were distributed among potential respondents for this study, of which 250 were returned. After completing the screening process, only 200 responses were considered complete and valid to undergo data analysis. In this study, exploratory factor analysis was used to iden...

Empirical research suggests that most corporate consumer affairs departments are not a part of the decision-making structure of their respective firms. The typical consumer affairs department appears to have little influence in management decisions that affect consumer satisfaction and welfare. As a result, it is of limited value for the consumer. A reason for the isolation of consumer affairs ...

aggregation operators (aos) have been studied by many schol- ars. as many aos are proposed, there is still lacking approach to classify the categories of ao, and to select the appropriate ao within the ao candidates. in this research, each ao can be regarded as a cognitive style or individual dierence. a cognitive style and aggregation operator (csao) model is pro- posed to analyze the mapping ...

This research investigates the influence of computerized search engines on consumer decision making in the electronic commerce environment. The results indicate that by providing well-designed decision aids to consumers, it is possible to significantly increase consumer confidence, satisfaction, and decision quality. Consumers who have access to query-based decision aids perceive increased cost...

Clinical decision-making has high-stakes outcomes for both physicians and patients, yet little research has attempted to model and automatically annotate such decision-making. The dual process model (Evans, 2008) posits two types of decision-making, which may be ordered on a continuum from intuitive to analytical (Hammond, 1981). Training clinicians to recognize decision-making style and select...

In the absence of an opportunity to physically interact with products in the online environment, online information plays a critical role in enabling e-Commerce consumers’ purchase decisions. Thus, it is critical to understand what leads to consumer satisfaction with online information quality. However, despite the rapidly increasing number of consumers who use websites to gather pre-purchase p...