: In the first phase of this study a model for electronic human resource management in government agencies based on new public services was explored by using software MAXQDA, then in the second phase, relationship between the elements of the theory were tested using software Smart PLS2. So the aim of this study is to design a model of electronic human resource management’s implementation at the...

Purpose: The purpose of present research has been to study the status of providing services and information retrieval tools in public libraries of Sanandaj City (Iran). This will reveal the weaknesses and strengths to be considered in future policies and programming of public libraries. Methodology: The methodology of this research is of survey-descriptive type. The necessary data were collect...

Purpose: The purpose of this study is to assess the quality of services of Tabriz province's public libraries based on the users' perspective, using the Gap Analysis Model, LibQual.  Methodology: This is an analytical survey. 19 public libraries are involved in this study. At the time of data collection, the number of members of Tabriz public libraries was 46,000. The sample size of this surve...