Professor Naoki Ikegami’s “Fee-for-service payment – an evil practice that must be stamped out” summarizes many of the failings of alternatives to fee-for-service (FFS) payment systems. His article also offers several suggestions for improving FFS systems. However, even powerful arguments against many of the alternatives to FFS, does not make a convincing argument for FFS systems. In addition, ...

We are specifying and developing a flexible Web Service based framework that allows us to interactively combine components in order to meet the situationdependent dynamically changing requirements of blended learning. Our goal is to support instructors and students with customisable e-learning templates that are particularly close to their users and directly meet their needs in effective blende...

This study empirically examines whether heterogeneity in personal customer profiles translates to heterogeneity in the valued operational e-service design attributes. It focuses on a key operational e-service design attribute – web site quality – by investigating whether customers with different profiles (demographics, pattern of use of the service, and pattern of channel use) attach different ...

BACKGROUND Electronic medical records (EMR) are considered the best solution to improved dissemination of health information for patients. The associated transcription caused a significant cost increase in an academic pediatric center. An educational campaign was implemented to achieve cost-effective transcriptions without compromising the number of EMR transcriptions. METHODS We analyzed the...