Government agencies are becoming increasingly dependent on e-mail systems as communication and information transfer tools. Many e-mail messages contain information vital to the business of government, and therefore organisations need to manage the messages in accordance with managerial, legal, and democratic requirements. On a daily basis, government employees send and receive numerous e-mails ...

The article by Brenna and Spandonaro on interregional mobility for acute hospital care in Italy raises important issues concerning social and territorial equity in a healthcare system. Based on Regions and private providers’ strategic behavior, the hypothesis adopted to explain patient cross-border mobility (CBM), demonstrated by statistical analysis, may be further explored using qualitative m...

This paper describes research in progress to explore the role of culture in adoption of e-government at local government levels. The majority of research in electronic government highlighted cultural issues but they do not identify specific cultural traits influencing e-government adoption and use. From our literature review we identified four major cultural traits; adaptability, involvement, m...

The term ‘SC’ appeared for the first time in Government of India Act of 1935(1). In April 1936, British government issued the Government of India Scheduled Caste order 1936, specifying certain castes, races and tribes as scheduled castes in the then provinces of Assam, Bengal, Bihar and Bombay, Central provinces and Berrar, Madras, Orissa, Punjab and United Province. Prior to these, they are kn...

This case study documents the successful e-government implementation experience of the Central Provident Fund Board of Singapore. In tracing the process of e-government implementation in its entirety, this case study should prove to be especially useful to e-government practitioners and students in helping them understand: (1) The process of e-government implementation and the critical steps th...

Adoption and implementation of e-government within local government organizations are influenced by many external factors. These factors are often perceived as forces or pressures that influence local government decisions to adopt and implement the initiatives. This study uses the concept of coercive force from institutional theory to explain those external pressures influencing egovernment ado...