There are limited studies on the relationship between internal marketing and service quality in Uganda though in the west interest in internal marketing seems to have intensified from 2006 onwards Customers no longer simply pay for services: they co –produce with the contact employees at the time of transaction and therefore the customer buying experience has to be understood from both the empl...

Background Many organisations have realised the importance of human resource for their competitive advantage. Empowering employees is therefore essential for organisational effectiveness. This study aimed to investigate the relationship between employee participation with outcome variables such as organisational commitment, job satisfaction, perception of justice in an organisation and readines...

OBJECTIVES Person-organisation fit (P-O fit) is a predictor of work attitude. However, in the area of human resource for health, the literature of P-O fit is quite limited. It is unclear whether P-O fit directly or indirectly affects turnover intention. This study aims to examine the mediation effect of job satisfaction on the relationship between P-O fit and turnover intention based on data fr...

The purpose of this study was to identify the pattern of organizational culture and investigate a link between organizational culture and job satisfaction in the Korean Professional Baseball League (KPBL). The findings of the present study revealed that the baseball clubs in the KPBL tended to emphasize a market culture. The results of this study also suggest that the clan culture has a signifi...

There are many scholarly articles in the literature sources that refer to the employee performance evaluation topic. Many scholars, for example, describe relations between employees’ job satisfaction, or motivation, and their performance. Others deal with the performance evaluation of the whole organization where they include tangible and intangible metrics. However, only few of them provide wi...

employee's happiness is related to engagement, growth of task security, job and family consent that can be resulted from characteristic and environmental factors. the purpose of this research was to study the relationship between personality characteristics with happiness and job satisfaction among employees of vali-e-asr university of rafsanjan. therefore 150 employees were selected rando...

The term “employee turnover” is an important metric that is often central to organizations’ workforce planning and strategy. The reasons why employees leave their current positions; not just the fact that they leave have crucial implications for future retention rates among current staff, job satisfaction and employee engagement and an organization’s ability to attract talented people for job v...

We explore the impact on employee attitudes of their perceptions of how others outside the organization are treated (i.e., corporate social responsibility) above and beyond the impact of how employees are directly treated by the organization. Results of a study of 827 employees in eighteen organizations show that employee perceptions of corporate social responsibility (CSR) are positively relat...

Training, Job Satisfaction and Workplace Performance in Britain: Evidence from WERS 2004 This paper analyses the relationship between training, job satisfaction and workplace performance using the British 2004 Workplace Employee Relations Survey (WERS). Several measures of performance are analysed including absence, quits, financial performance, labour productivity and product quality. While th...

A number of contradictory theoretical hypotheses have been advanced regarding the relationship between unionization and job satisfaction. The effect of unionization on job satisfaction is thus an empirical issue. In this article, the existing empirical literature is reviewed through a meta-analysis. In addition, new evidence of the effects of unionization on overall job satisfaction is presente...