background & aim: maternal satisfaction of health services is an inherent element of healthcare policies, and quality of midwifery care essentially influences this parameter. this study aimed to evaluate maternal satisfaction of postpartum care and its association with midwifery care at the urban health centers of mashhad, iran in 2012. methods:this descriptive, cross sectional study was conduc...

Background: Organizational commitment is of considerable importance to nurses working to maintain, restore, and promote human health. One of the factors associated with organizational commitment is the quality of services offered to nurses by hospitals. The present study aims to determine the relationship between organizational commitment and the quality of services offered to nurses by hospita...

Background Continuous quality improvement of the hospital services is a basic requirement of medical tourism industry. The different dimensions of hospital services quality are assessed constantly to improve the service of medical tourism. The aim of this study was to determine the services quality of medical tourism in private and public hospitals. Methods In this cross-sectional study, the ...

Background and objectives: In the increasingly competitive market of the healthcare industry, the organizations providing health care services are highly in need of systems that will enable them to meet their clients' needs in order to achieve a high degree of patient satisfaction. To this end, health managers need to identify the factors affecting patient satisfaction focus. T...

conclusions by studying the gap between perceptions and expectations of students from counseling services, we can provide the base for developing appropriate programs for the improvement of counseling services. results the result of this study showed that there were some differences between students’ perceptions and their expectations of counseling services quality (z = -12.91; p < 0.0001). the...

Background As assisted reproductive technology is advancing, it should arrange all principles and indexes to improve its quality of functions to provide optimal services to infertile patients. There are few infertility care-specific quality indicators. The indicators were developed by the existing quality dimensions. Safety, effectiveness, and patient centeredness are the most important quality...