The world economic image has been changing. It has been a long time since the sole important resources of an organization were financial and physical. In the newly-emerged global economy, knowledge and information are accounted as the most significant resources in order to produce value. Obviously, as the demand for knowledge to reach success is increasing day by day, maintenance and enhancemen...

in the third millennium, we observe rapid changes in technologies and intense complexity in environment. in such an environment, developing competitive advantage necessitates new kind of organizations which are capable of knowledge creation. hence, it is expected that managers to have a deep perception of prerequisites of knowledge management and enhance the organizational performance through i...

rapid growth of e-commerce has made the competition quite different. in this new environment customers have wide choices and are looking forward to the support which guarantees the delivery of what they have chosen. this leads to complexity in the relationship between the provider and the customer which obviously is made more in a b2b environment. service level agreement (sla) is a key tool to ...

abstract present study aims to identify influential dimensions affecting level of entrepreneurs' decision maker cognitive complexity with regard to the importance of cognition and its complex pattern on the process of entrepreneurial decision making. qualitative stage of this mix method research was conducted at early stage by formation of a focus group consisted of superior entrepreneurs in 20...