Performance measurement systems in today’s business environment are different from the 1960s and 1970s. The nature of today’s business is very unique and dynamic; and with the effect of globalization, the organization’s performance measurement system requires a different dimensional approach. To provide managers with useful information and to sustain competitiveness, the organization must measu...

Traditional data envelopment analysis (DEA) models deal with measurement of relative efficiency of decision making units (DMUs) in which multiple-inputs consumed to produce multiple-outputs. One of the drawbacks of these models is neglecting internal processes of each system, which may have intermediate products and/or independent inputs and/or outputs. In this paper some methods which are usab...

Research and development (R&D) activities are identified as vital to address the challenges faced by the construction industry. Despite the importance, there are number of issues that hinder the success of construction R&D activities such as lack of accountability of the R&D resources, inadequate mechanisms to evaluate the success, output not addressing the requirements of the stakeholders, lac...

Research and development (R&D) activities are identified as vital to address the challenges faced by the construction industry. Despite the importance, there are number of issues that hinder the success of construction R&D activities such as lack of accountability of the R&D resources, inadequate mechanisms to evaluate the success, output not addressing the requirements of the stakeholders, lac...

In the last years performance evaluation issues have attracted the attention of many researchers and companies worldwide. However, most studies are still conducted focusing only on the manufacturing processes performance and associated with financial indicators. Currently an important question is the necessity of expanding the concepts of performance evaluation to the supply chains, in order to...

This paper deals with the service performance analysis and improvement using discrete event simulation has been used. The simulation of the health care has been done by arena master development 14-version software. The performance measurement for this study are patients output, service rate, service efficiency and it is directly related to waiting time of patients in each service station, work ...