teleworking as an innovative way has many benefits in governmental, organizational and individual levels, but it faced with different variables in plan and implementation which is caused to low acceptance rate in organizations. by identifying and controlling these variables, managers and decision-makers can use teleworking programs in their organizations. the aim of this study is to investigate...

the projection of information and communication technology (ict) has begun to have its impact in iran. the benefits gained from ict are widely accepted and the iranian government is encouraging the country for adopting ict practices. e-learning is an important branch of ict which has attracted the attention of many people, especially those in educational and academic sectors. however, e-learnin...

This research aims to investigate the relationship between performance measurement system (PMS) and management information system (MIS) adopting a company life-cycle approach. The scope is to show if and how MIS influences PMS and vice versa. The investigation is carried out using the case study methodology in Italian and Scottish small and medium enterprises (SMEs). The empirical results are s...

Customer Relationship Management (CRM) has been becoming first issue in marketing strategy. By implementing CRM, company could generate better profit, because CRM could increase customer retention, customer satisfaction and customer loyalty. However, implementing CRM is not an easy task. Adopting CRM into any organization is a challenge. The existing CRM adoption framework is still no longer to...

The concept of accountable care organizations (ACOs) has been set forth in recently enacted national health reform legislation as a strategy to address current shortcomings in the U.S. health care system. This paper focuses on implementation issues related to these organizations, building on some initial examples. We seek to clarify definitions and key principles, provide an update on implement...