Many current sustainability considerations in industry constrain design space by emphasizing reduced material and energy flows across product life cycles. However, there are also opportunities for sustainability awareness to extend design space and drive innovation. Product-service systems (PSS) in particular can be a vehicle through which sustainability-driven innovation occurs. A framework fo...

introduction: quality of services extremely depends on how personnel have contact and interaction with the clients. moreover, the personnel’s attitudes and their behaviors with the clients significantly affect clients’ perception of quality of services and consequently influence their satisfaction as well as their absorption to the services of an institution. this study intends to investigate t...

Engineers and Managers today are co-operating in a multimedia environment buying network services from a variety of service providers. Quality of Service is an important issue for them. In order to avoid extra costs, the handling of Quality of Service has to be considered as an integral part of quality management. The International Organisation for Standardisation's ISO 9000, on the other hand,...

objective: diabetes mellitus has shown a tremendous health and social burden worldwide. better glycemic control in patients with diabetes can be achieved by improving their knowledge which consequently will prevent developing microvascular and neurological complications. some studies demonstrate effectiveness of short message service (sms) for patient education. regarding exponential growth in ...

Successfully designing and positioning product/service will lead most enterprises to have the chance to keep the competitive advantages, and consumers also will have clear and strong preferences for product/ service (P/S) during competitive environment. At Taiwan, study abroad service which being provided by travel agencies can be viewed as a new market during the recent years. Most travel agen...