The purpose of this study was to investigate the role of ethical leadership in organizational citizenship behavior by mediating organizational justice and organizational commitment. The study population was all teachers in Kazeroon city, who were selected by simple random sampling and based on Cochran formula with a sample size of 537 people. The research method is quantitative, descriptive and...

Because human resource is one of the most important factors in the effectiveness and efficiency changes, Identifying the factors affecting the performance and reactions staff including their readiness for change and commitment to change is important. The purpose of this study was to determine the individual and psychological variables that influence employee reactions to organizational change i...

Purpose - The study tested the extent to which the emotional intelligence (EI), job satisfaction (JS) and organizational citizenship behavior (OCB) and their dimensions are related. Alsoit was tested that whether job satisfaction mediates personality effects (Emotional Intelligence) on organizational citizenship behavior. method - A questionnaire survey w...

The customer's satisfaction is the desirability level that he obtains for differ-ent properties of goods which is profitability source and the cause for con-tinue of organization's activities. Behavior and attitude of organization's staff as an important component in customer interaction, can have positive or negative influence on customer's decisions in receiving further services (loy-alty). I...

Introduction: If managers want workers who go beyond expectations, willingly do acts which is not part of the official duties of their job, and generally have high organizational citizenship behavior, They should have fair treatment of employees in the workplace. Thus, this study aimed to examine the relationship between organizational justice and organizational citizenship behavior in staffs o...

Background and Objectives: Organizational citizenship behavior is related to some organizational variables such as job satisfaction, quality of services and organizational productivity. The aim of this study was to assess the relationship between personality traits with the organizational citizenship behavior among nurses in Zanjan in 2012. Materials and Methods: This was a descriptive study in...

The purpose of this study was to investigate the role of ethical leadership in organizational citizenship behavior by mediating organizational justice and organizational commitment. The study population was all teachers in Kazeroon city, who were selected by simple random sampling and based on Cochran formula with a sample size of 537 people. The research method is quantitative, descriptive and...