The development of high-tech industry has been prosperous around the world in past decades, while technology and finance have already become the most significant issues in the information era. While high-tech firms are a major force behind a country's economic development, it requires a lot of money for the development process, as well as the financing difficulties for its potential problems, t...

Product-service system (PSS) design focuses on customer value and satisfaction more than traditional product or service design, and pays much attention to making improvement strategies due to the immaturity of engineering design methodology. Customer satisfaction evaluation attracts PSS providers’ attentions in supporting PSS design. Importance–performance analysis (IPA) as an effective custome...

The paper refers to the importance of maintenance management to increase the vehicle fleet energy efficiency. The fleet maintenance management influences as the vehicle maintenance process itself as well as the primary transport process but also their environment. In order to increase fleet energy efficiency by means of a more efficient maintenance management, it is indispensable to observe mai...

Freight transport represents a very dynamic and competitive market with high requirements for reliability, lead time, cost, flexibility visibility of service. Rationalization service, reduced travelling time reliable delivery times represent the main prerequisites lowering costs increasing efficiency entire chain. These performance indicators actually factors affecting shipper’s mode choice. Im...

Pairwise comparison matrix as a crucial component of AHP, presents the preference relations among alternatives. However, in many cases, the pairwise comparison matrix is difficult to complete, which obstructs the subsequent operations of the classical AHP. In this paper, based on DEMATEL which has ability to derive the total relation matrix from direct relation matrix, a new completion method f...

Supply chain resilience (SCR) is crucial for organizational sustainability and growth. This paper explores the factors of digitalization in banking sector achieving e-commerce service supply chain. Most previous researchers have explored using structural equation modeling. study identifies evaluates digital that improve Interpretive Structural Modeling (ISM) Decision-Making Trial Evaluation Lab...

This paper provides a methodology of Supplier Quality Performance Assessment (SQPA) for the industrial computer industry that introduces modified Importance-Performance Analysis (IPA) which uses the multiple regression analysis and Decision Making Trial and Evaluation Laboratory (DEMATEL) techniques, and creates value for all members through optimizing order-winners and qualifiers to promote su...