Salespersons play an important role in business transactions and serve as interfaces and bridges between firms and customers. This study attempts to explore the relationship between the two factors (salesperson demographics and leadership style) and continuance organizational commitment using salespersons in Taiwan’s retailing services industry as the population. In order to collect primary dat...

This study aims to understand the fundamental factors influencing the citizen’s continuance intention to use eGovernment websites by using the Technology Acceptance Model (TAM) as a based theoretical model. Computer selfefficacy is adopted as an additional factor that influences the citizen’s continuance intention to use e-Government websites. To empirically test the proposed research model, th...

Online music streaming services have become popular in listening to music. Most online music streaming services employ the freemium business model. The specific gratifications from online music streaming are not well understood. Moreover, research examining the freemium model from a user experience perspective remains scant. We employ uses and gratifications theory and examine four gratificatio...

This study proposes a revised technology acceptance model that integrates expectation confirmation theory to measure gender differences with regard to continuance online shopping intentions in Saudi Arabia. The 465-respondent sample consists of 68.8% women and 31.4% men. A structural equation model confirms model fit. Perceived usefulness, enjoyment, and subjective norms are determinants of onl...

How to keep users has become the most desirable knowledge to social network site (SNS) managers. In the current study, the author proposes a user’s SNS continuance model by incorporating the information system continuance model and the impression management theory. The author finds that a user’s actualization of the hoped for possible self and perceived informativeness of an SNS are two critica...

The breakthrough idea of technology dependence is developed from mass communication theory as an enhancement to the evolving literature on IS Continuance. Unlike prominent constructs in the continuance literature, dependency as adapted for use here involves conscious user recognition of the benefits from and motivations for technology use, which stands in contrast to typical continuance constru...

It has long been a challenge for online game providers that, after playing a game for a certain period of time, online game players frequently switch to alternative games without much hesitation. Current IS continuance theories, that are mainly developed to interpret user continuance of general utilitarian IS, are ineffective to interpret user continuance of hedonic IS. In this study, based on ...

This research examines the influence of job satisfaction and three dimensions of organizational commitment (i.e., affective, continuance, and normative) on the intention to leave, job search activity, performance, and leadership effectiveness of executives. Job satisfaction and the commitment dimensions were hypothesized to negatively predict the retention-related variables. Results generally s...

This paper investigates the factors impacting users continuance intentions on using mobile data services. Specifically, a second-stage continuance model is revised and tested with a focus on both hedonic and utilitarian needs. The constructs of enjoyment and mobility are used to derive a set of hypotheses. An instrument is developed to collect data from 607 subjects. Statistical analyses such a...