The importance of collaborative learning is well recognized. But achieving collaborative learning, especially in engineering (or, in general, in science, technology, engineering, and math (STEM)) courses, is challenging. Over the last several years, a number of online technologies that can be used to effect collaborative learning have been introduced. Especially promising are wikis and programs...

During the last years, increased competition among banks has caused many developments in banking experiences and technology, while leading to even more churning customers due to their desire of having the best services. Therefore, it is an extremely significant issue for the banks to identify churning customers and attract them to the banking system again. In order to tackle this issue, this pa...

We propose an approach for the integration of collaborative observation and localization within a separate multi-robot mission. The proposed approach will allow individual robots within a team to evaluate and choose a task based on the needs of the mission and the needs, capabilities, and task choices of teammates. Tasks will include mission-related tasks as well as task for self-localization, ...

In this chapter we present a thread-based approach for analyzing synchronous collaborative math problem-solving activities. Threading information is shown to be an important resource for analyzing collaborative activities, especially for conducting sequential analysis of interaction among participants of a small group. We propose a computational model based on thread information, which allows u...

Decision-making in the field of Enterprise Architecture (EA) is a complex task. Many organizations establish a set of complex processes and hierarchical structures to enable strategydriven development of their EA. This leads to slow and inefficient decision-making entailing bad time-to-market and discontented stakeholders. Collaborative EA delineates a lightweight approach to enable EA decision...

We present a set of problem frames specialized to the area of geographic applications. Problem frames describe the elements of common problems, and help a specifier understand and decompose a complex problem into simpler subproblems for which a solution is often known. We provide an overview of the main issues in geographic applications, and present twelve frames that address many of the proble...

The present article argues for what is essentially a return to the functionalist approach to investigation of memory. Two experiments demonstrate that the effects of level of processing depend on scaled meaningfulness of the material and study time. Data from those experiments along with data currently in the literature are then reanalyzed to examine the effect of repetitions. Of particular int...

There are two aspects to technical support for collaborative activity; support for content work and support for coordination. The design of CSCW systems must typically address both of these, combining them in a collaborative application. This approach, however, suffers from a variety of well-known problems, not least the compatibility between collaborative and single-user applications, working ...