The present investigation deals with performance analysis of single server preemptive priority retrial queue with immediate Bernoulli feedback. There are two types of customers are considered, which are priority customers and ordinary customers. The priority customers do not form any queue and have an exclusive preemptive priority to receive their services over ordinary customers. After complet...

Some leading e-Commerce sites (B2C) provide customers with over-personalized spaces which do not seem to be necessary. Why do the site providers provide such unnecessary capabilities for customers? Is it an effective marketing strategy? This study proposes the concept of “psychological ownership” for examining the impact of e-Commerce sites’ personalized spaces on customer perception and behavi...

Smart Meters belong to the Advanced Metering Infrastructure (AMI) and allow customers to monitor locally and remotely the current usage of energy. Providers query Smart Meters for billing purpose or to establish the amount of energy needed by houses. However, reading details sent from smart meters to the energy provider can be used to violate customers’ privacy. In this paper, our contribution ...

in this study, a bi-objective model for integrated planning of production-distribution in a multi-level supply chain network with multiple product types and multi time periods is presented. the supply chain network including manufacturers, distribution centers, retailers and final customers is proposed. the proposed model minimizes the total supply chain costs and transforming time of products ...

Objective A great number of customers spend much more time than expected on shopping because of a lot of reasons like variety in products. Thus, they may feel confused and disappointed. Such confusion can influence purchasing procedure and determine purchasing behavior. Such customers fail to purchase wisely and may face difficulty choosing appropriate and reasonable products. However, if the ...