A bank is a multiproduct firm. While its products can be grouped into two broad categories, credit and deposit services, each of these categories comprises many distinct products. In addition to these “traditional banking services,”1 some banks, either directly or through affiliated companies, offer a wider array of financial services. A continuing trend toward deregulation is likely to further...

a key challenge to brand managers is how to gain a better understanding of the relationship between brand and customer loyalty constructs. researchers have recognized that brand identity plays a key role in brand management. the purpose of this paper is to investigate the effect of brand identity and brand identification on brand loyalty through perceived value, customer satisfaction, and trust...

the recognition and understanding of brand experience by consumers is critical to develop goods and services marketing strategies, since they can be used to predict consumer behaviour. the aim of the present study is to investigate the antecedents and consequences of brand experience in the food industry. information on 400 customers of the mashhad tabarok company was collected by a questionnai...

This study discusses the role of brand image in mediating service quality and promotion car purchase decisions on credit during Covid-19 period at PT Maybank Indonesia Finance. research was conducted by using probability sampling method with type simple random sampling. Researchers distributed questionnaires to 100 Finance consumer respondents DKI Jakarta Tangerang. Data analysis Smart PLS anal...

the effect of consumers' perception of the country originating a brand is powerful tool used to understand the customer needs, increase the satisfaction and ultimately the profitability of the organization. questionnaire methods designed to gather so many customers, managers and the experts in washing products provide appropriate results by refining and analyzing the data to make decision about...

nowadays, suppliers in order to maintain and improve their positions against othernational and international suppliers take advantage of their brand equity, but the problem is that industrial suppliers do not know what factors are influencing for development and promotion industrial brand equity and also do not know how to enhance brand equity, to improve brand performance in industrial markets...

the image of a brand is the first word or image that is evoked in the mind of costumers immediately after hearing the brand name. the purpose of paying attention to the brand image is to ensure the proper mentality of consumers toward the brand. the components such as suitability, services, brand, variety, quality, and atmosphere form the brand image. the relationship between the brand image an...