This communication addresses the integration of the supplier capacity in the procurement planning process of a customer within a supply chain. Since this supply chain evolves within an uncertain environment, uncertainties may be due to an ill-known demand (prevision) and to the customer production system (scraps, imprecise processing time...). Thus, we propose a collaborative process where the ...

Requirement engineering (RE) process is becoming a key factor for the success of complex one-of-a-kind products. The RE process is commonly viewed as an early system engineering phase with a major bearing on response time, quality, and cost. This study reports on the knowledge acquisition and sharing for requirement engineering (KARE), approach for requirement specification of one-of-a-kind com...

Current telephone systems suuer from a service interface bottleneck problem, wherein network resources are under-utilised and customer requirements are often not met, in spite of these resources' ability to satisfy such requirements. This bottleneck is primarily due to a coarse-grain service interface, coupled with the inability to support arbitrary terminal types, and the inability to inter-op...

The competition among shopping malls is getting increasingly more intense.In order to enhance corporate competitiveness and profitability, how toretain key loyal customers has become an important issue for the managers ofshopping malls. Customer loyalty programs are a universal practice. Thisstudy proposes an analytical model for developing the strategic management...

Abstract The key to successful product development is better understanding of customer requirements and efficiently identifying the attributes. In recent years, a growing number researchers have studied mining preferences from online reviews. However, since often change dynamically on multi-generation products, most existing studies failed discover correlations between satisfaction continuous i...