The comprehensive assessment model considers the financial and non-financial aspects as balanced scorecard. Also, for more comprehensive results of the investigation, four aspects of the balanced scorecard were used and then by using fuzzy Delphi technique and experts' opinions, the standard aspects of each were achieved in two stages. To determine the importance of each aspect of BSC, the proce...

This paper develops a quality estimation method with the application of fuzzy hierarchical clustering. Quality estimation is essential to quality control and quality improvement as a precise estimation can promote a right decision-making in order to help better quality control. Normally the quality of finished products in manufacturing system can be differentiated by quality standards. In the r...

land cover information is one of the most important prerequisite in urban management system. in this way remote sensing, as the most economic technology, is mainly used to produce land cover maps. considering the complicated and dense urban areas in third world countries, object based approaches are suggested as an effective image processing technique. the purpose of this paper are the introduc...

An increasing number of Taiwanese universities are improving operational performance through innovation and total quality management (TQM). In addition, the National Quality Award (NQA), which is based on TQM, is now used to evaluate quality performance in various industries in Taiwan. Thus, several models for performance measurement have been proposed in recent years. However, these models do ...

Background and Objectives: Prioritizing the services to be outsourced is a crucial challenge toward efficient outsourcing of health services. In spite of fruitful efforts in improving the outsourcing process, there still remains room and need for developing more systematic approaches. The present paper introduces a novel multi-criteria decision making model based on the fuzzy a...

The main purpose of this paper is to present a fuzzy multi-criteria decision making (FMCDM) model for international tourist hotel location selection. In this article we created 21 criteria for selecting the international tourist hotel location acquired from literatures review and practical investigations. And the methods of fuzzy set theory, linguistic value, hierarchical structure analysis, an...

Proposing a hierarchical group compromise method can be regarded as a one of major multi-attributes decision-making tool that can be introduced to rank the possible alternatives among conflict criteria. Decision makers’ (DMs’) judgments are considered as imprecise or fuzzy in complex and hesitant situations. In the group decision making, an aggregation of DMs’ judgments and fuzzy group compromi...