background and objectives: the increasing pressure on health systems to improve quality of health care,require them to develop novel conceptual framework and indices aimed at evaluating decision variables in the contemporary complex community. customer quality is a newly introduced concept addressing capability of patients in contribution to healthcare process and cooperation with healthcare pr...

background: selection of an appropriate leadership style coordinated with external motivation can improve job performance, job promotion and job satisfaction and consequently lead to achieving both individual and organizational goals. the aim of this study was to assess the relationship between leadership style and job satisfaction of staff working in health care networks in kerman university o...

addiction is a phenomenon that causes structural changes in different systems of society. studies show for planning of addiction prevention and treatment, it is necessary to create an information management system. substance dependence information systems refer to systems which collect, analyse and report data related to substance dependence information. the aim of this study was to identify ad...

a central problem in designing effective models of provider governance in health systems has been to ensure an appropriate balance between the concerns of public sector and/or government decision-makers, on the one hand, and of non-governmental health services actors in civil society and private life, on the other. in tax-funded european health systems up to the 1980s, the state and other publi...

The advances in the diagnosis and management of diseases, especially chronic conditions, necessitates the development of health care systems and are time-consuming. The introduction of e-health system as an efficient tool for the management and care of patients in the recent decades has resulted in a significant success in this regard. However, the implementation of this system accompanies with...